As they travel their route, the ambassadors check the parking meters or other City infrastructure to ensure operability. This is especially important where paystations and advance technology meters are located. The ambassadors check each meter to make sure it is not jammed, battery dead, or otherwise malfunctioning. Broken meters are reported to the parking office, which can immediately dispatch a repair technician.
This coordination between enforcement and meter repair is crucial to keep the system running at maximum efficiency. If the meters are not working, the City is not collecting any revenue, nor are the meters achieving their economic development objective of turning over parking spaces. Prompt response helps to minimize customer frustration from malfunctioning meters.
When they see litter on the sidewalks, ambassadors pick it up, helping to keep downtown clean.